Spring Mill Holdings Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this web site, then you can be assured that it will only be used in accordance with this privacy statement. Spring Mill Holdings Limited may change this policy from time to time by updating this ‘legal’ page. You should check this ‘legal’ page from time to time to ensure that you are happy with any changes. This policy is effective from 1st April 2016.
What we collect
We may collect the following information:
– name and job title
– contact information including email address
– demographic information such as postcode, preferences and interests
– other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the web site according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Overall, cookies help us provide you with a better web site, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
What cookies we use and why
Google Analytics: We use 4 types of Google Analytics cookies on the site. They track visitor information for each visit and for returning visits. The detailed description of each cookie is:
_utma: This cookie is typically written to your browser upon the first visit to our site from your web browser. If the cookie has been deleted by yourself, and you subsequently visit our site, a new _utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.
_utmb: This cookie is used to establish and continue a user session with our site. When you view a page on our site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time you visit a different page on our site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as your activity continues within 30 minute intervals. This cookie expires when you pause on a page on our site for longer than 30 minutes.
_utmc: This cookie operates in conjunction with the _utmb cookie to determine whether or not to establish a new session for you. In particular, this cookie is not provided with an expiration date, so it expires when you exit your browser. Should you visit our site, exit your browser and then return to our website within 30 minutes, the absence of the _utmc cookie indicates that a new session needs to be established, despite the fact that the _utmb cookie has not yet expired.
_utmz: This cookie stores the type of referral used by yourself to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within our own site. The cookie is updated with each page view to our site.
This is a simple token used to identify your unique session on the web site. Typically used to maintain the integrity of your session while transacting information with a web site. This cookie expires when you close your browser.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Links to other websites
Our web site may contain links to other web sites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the web site in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We will not use your personal information to send you promotional information about third parties. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Spring Mill Holdings Limited, The Estate Office, Spring Mill, Avening Road, Nailsworth GL6 0BS. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Spring Mill Web Site Usage Terms and Conditions
The term ‘Spring Mill Holdings Limited’ or ‘us’ or ‘we’ refers to the owner of the web site whose registered office is Spring Mill Holdings Limited, The Estate Office, Spring Mill, Avening Road, Nailsworth GL6 0BS. Our company is registered in England and the registration number is 00561183. The term ‘you’ refers to the user or viewer of our web site.
The content of the pages of this web site is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this web site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this web site is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this web site meet your specific requirements.
This web site contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this web site, which are not the property of, or licensed to the operator, are acknowledged on the web site.
Unauthorised use of this web site may give rise to a claim for damages and/or be a criminal offence.
From time to time this web site may also include links to other web sites. These links are provided for your convenience to provide further information. They do not signify that we endorse the web site(s). We have no responsibility for the content of the linked web site(s).
You may not create a link to this web site from another web site or document without Spring Mill Holdings Limited’s prior written consent.
Your use of this web site and any dispute arising out of such use of the web site is subject to the laws of England, Scotland and Wales.
The information contained in this web site is for general information purposes only. The information is provided by Spring Mill Holdings Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the web site or the information, products, services, or related graphics contained on the web site for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this web site.
Through this web site you are able to link to other websites which are not under the control of Spring Mill Holdings Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the web site up and running smoothly. However, Spring Mill Holdings Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Spring Mill Web Site Copyright
This web site and its content is copyright of Spring Mill Holdings Limited – © Spring Mill Holdings Limited 2016. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
you may print or download to a local hard disk extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the web site as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other web site or other form of electronic retrieval system.
Our registered office is Spring Mill Holdings Limited, The Estate Office, Spring Mill, Avening Road, Nailsworth GL6 0BS. Our company is registered in England and the registration number is 00561183.